Australian Dentists Clinic - Melbourne CBD
According to our open methodology, this clinic scored 76.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #4 of 16 ranked clinics · Last checked: 25 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#476.9/100
- Best for Expats#474.5/100
- Best for Dental Implants#475.8/100
- Best for Emergency Dental Care#673.9/100
- Best Price Transparency#479.9/100
- Best English-speaking Clinics#674/100
- Best for Families / Children#575.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/anaesthesia info found on clinic website
Summary
General and cosmetic dental clinic in Melbourne CBD open 7 days a week. Publishes prices for check-ups, cleaning, whitening, crowns and clear aligners. Offers implants, orthodontics, extractions, emergency and pediatric care. Accepts private health insurance and bulk billing for eligible patients.
Strengths
- Information Transparency: 17 of 20 points.
- Price Transparency: 13 of 15 points.
- Reputation & Reviews: 17.5 of 20 points.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s1] | 3/3 |
| ✓ | Cleaning price listed [s1] | 2/2 |
| ✓ | Filling price listed Composite fillings from $155 (ADA item 521) on the clinic's own price-list page [australian-dentists-clinic-melbourne-cbd-deepen] | 2/2 |
| ✓ | Crown price listed [s1] | 2/2 |
| ? | Implant price listed | 0/2 |
| ✓ | Consultation price listed [s1] | 2/2 |
| ✓ | X-ray / imaging price listed Intraoral X-ray $45 and panoramic X-ray $99 (ADA items 022/037) on the clinic's price page [australian-dentists-clinic-melbourne-cbd-deepen] | 2/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [australian-dentists-clinic-melbourne-cbd-refresh] | 6/6 |
| ✓ | Google review volume [australian-dentists-clinic-melbourne-cbd-refresh] | 3/3 |
| ✓ | Review recency [s1] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to critical reviews, e.g. 2026-03-24 and 2025-12-18 [australian-dentists-clinic-melbourne-cbd-deepen-2] | 2/2 |
| ✗ | No recurring complaints Two 1-star reviews (2024-09-24, 2024-12-10) describe hygiene cleans rushed into about 10 minutes; 46 of 2047 reviews are 1-2 star [australian-dentists-clinic-melbourne-cbd-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns Histogram spans all star levels (34/12/9/110/1882 of 2047); newest-5 dates spread over 12 days, not a single-day burst [australian-dentists-clinic-melbourne-cbd-deepen-2] | 2/2 |
| ✓ | Active Facebook presence Clinic website links to its Facebook page [australian-dentists-clinic-melbourne-cbd-deepen-3] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; no link on site or in GBP [australian-dentists-clinic-melbourne-cbd-deepen-4] [australian-dentists-clinic-melbourne-cbd-deepen-3] | 0/0.5 |
| ✓ | Other review platforms Has its own pages on Word of Mouth (12 reviews, 5/5) and WhatClinic (no reviews yet) at Level 3, 620 Bourke Street. [australian-dentists-clinic-melbourne-cbd-platforms] [australian-dentists-clinic-melbourne-cbd-platforms-3] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Intraoral and panoramic X-rays documented and priced on the clinic's own price page [australian-dentists-clinic-melbourne-cbd-deepen] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment request lets patients choose the service and a preferred date [australian-dentists-clinic-melbourne-cbd-deepen-5] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Melbourne", "English speaking dentist Melbourne", "dental implants Melbourne", "emergency dentist Melbourne", "Melbourne dental clinic for expats".
| ✗ | Mentioned for: best dentist Melbourne Not present in the top web results for "best dentist Melbourne, Australia" on 2026-09-25. [australian-dentists-clinic-melbourne-cbd-deepen-6] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Melbourne Not present in the top web results for "English speaking dentist Melbourne, Australia" on 2026-09-25. [australian-dentists-clinic-melbourne-cbd-deepen-7] | 0/1 |
| ✗ | Mentioned for: dental implants Melbourne Not present in the top web results for "dental implants Melbourne, Australia" on 2026-09-25. [australian-dentists-clinic-melbourne-cbd-deepen-8] | 0/1 |
| ✓ | Mentioned for: emergency dentist Melbourne Clinic site ranks 8th for "emergency dentist Melbourne, Australia" on 2026-09-25. [australian-dentists-clinic-melbourne-cbd-deepen-9] | 1/1 |
| ✓ | Mentioned for: Melbourne dental clinic for expats Clinic site ranks 8th for "Melbourne, Australia dental clinic for expats" on 2026-09-25. [australian-dentists-clinic-melbourne-cbd-deepen-10] | 1/1 |
| ✓ | Structured data on website JSON-LD and microdata on the homepage declares the type Dentist (alongside FAQPage, Person). [australian-dentists-clinic-melbourne-cbd-r6s3] | 1.5/1.5 |
| ◐ | Google indexing quality The clinic's own site first appears at position 8 of 9 in a name-and-city web search on 2026-10-02, behind other listings. [australian-dentists-clinic-melbourne-cbd-av3] | 1/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Ranking leaders in AI answers
The queries above are this index's own check. The three leading clinics have also been measured in full: how often ChatGPT and Gemini name them when a patient asks them to recommend a dentist.
- #1Gorgeous Smiles Dentistry25.1 of 100View report →
- #2Melbourne Dentist (Dr David Treherne)4 of 100View report →
- #3Dental on Flinders3.9 of 100View report →
Measured by Ansmeter, 7 October 2026 – 9 October 2026. Ansmeter is an affiliated service. Its figure is not part of this rating and does not affect positions — scores change only when public data changes.
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Price Transparency: Implant price listed
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentistsclinic.com.au/locations/melbourne-cbd/index.html |
|---|---|
| Phone | (03) 9088 0257 |
| Google Maps | Map listing |
| Address | Level 3, 620 Bourke Street, Melbourne VIC 3000 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentistsclinic.com.au/locations/melbourne-cbd/index.html | address, phone, hours, services, published prices | 2026-07-14 |
| s2 | https://townsvilledental.clinic/clinics/australian-dentists-clinic-… | Google rating 4.8 and 1915 reviews, address | 2026-07-14 |
| australian-dentists-clinic-melbourne-cbd-refresh | https://www.google.com/maps/place/Australian+Dentists+Clinic/@-37.8… | Google rating 4.9 (2012 reviews) as of 2026-08-25 | 2026-08-25 |
| australian-dentists-clinic-melbourne-cbd-deepen | https://dentistsclinic.com.au/locations/melbourne-cbd/melbourne-den… | Composite Dental Fillings table: item 521 Anterior one surface $155, item 531 Posterior one surface $155, up to item 535 five surfaces $305; X-Rays table: item 022 Intraoral radiograph per x-ray $45, item 037 Panoramic radiograph per x-ray $99; X-Rays table: intraoral radiograph $45, panoramic radiograph $99 | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-2 | https://www.google.com/maps?cid=6481469648147758822&hl=en | Owner reply to Lucia Guida (1*, 2026-03-24) opens 'Hi Lucia, thanks for your review...'; also replied to reviews dated 2025-12-18, 2025-01-03, 2024-12-10, 2024-09-24; Lowest-rated reviews on 2026-09-25: Uta (1*, 2024-09-24) 'the cleaning took only 10 minutes... rushed'; Indra-Kaye Staunton (1*, 2024-12-10) 'cram my hygiene appointment into 10 minutes'; Mari N (1*, 2025-12-18) questioned a recommendation of seven fillings; histogram 1-5 star: 34, 12, 9, 110, 1882; Histogram 1-5 star: 34, 12, 9, 110, 1882 (91.9% 5-star, not 100%); newest reviews dated 2026-09-22 to 2026-09-18, several reviewers with multi-review account history | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-3 | https://dentistsclinic.com.au/ | Site footer/header links to https://www.facebook.com/AustralianDentistsClinic/; Site's own social links (Twitter, Facebook, LinkedIn, YouTube) contain no tripadvisor.com URL | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-4 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Australi… | TypeAheadJson returned 12 results, all unrelated attractions/restaurants (e.g. Australian Treasure Walks, Australian Open, F1 Australian Grand Prix); none is the clinic | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-5 | https://dentistsclinic.com.au/locations/melbourne-cbd/appointment.html | Online appointment form for the Melbourne CBD clinic with 'Preferred Date' and 'Service Requested' fields; the clinic page's 'Book Online' buttons link here | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-6 | search:best dentist Melbourne, Australia | Web search on 2026-09-25: results 1-9 were yelp.com (x2), en.wikipedia.org (x4), mcdental.com.au, gorgeoussmiles.com.au, artdedente.com.au; the clinic's site and name were not among them. | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-7 | search:English speaking dentist Melbourne, Australia | Web search on 2026-09-25: results 1-10 were healthdirect.gov.au (x3), en.wikipedia.org (x4), mcdental.com.au, happy-dentistry.com.au, dentist.com.au; the clinic's site and name were not among them. | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-8 | search:dental implants Melbourne, Australia | Web search on 2026-09-25: results 1-9 were smilesolutions.com.au, myimplantdentist.com.au (x2), bondstreetdental.com.au, siadental.com.au, themelbournesmilecentre.com.au, foxdentalimplants.com.au, drhelen.com.au, en.wikipedia.org; the clinic's site and name were not among them. | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-9 | search:emergency dentist Melbourne, Australia | Web search on 2026-09-25: result 8 - https://dentistsclinic.com.au/locations/melbourne-cbd/emergency-dentist.html, title "Emergency Dentist Melbourne CBD | Same-Day, Open 7 ...", the clinic's own domain. | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-deepen-10 | search:Melbourne, Australia dental clinic for expats | Web search on 2026-09-25: result 8 - https://dentistsclinic.com.au/locations/melbourne-cbd/index.html, title "Dentist Melbourne CBD | Open 7 Days | Australian Dentists Clinic", the clinic's own domain. | 2026-09-25 |
| australian-dentists-clinic-melbourne-cbd-platforms | https://www.wordofmouth.com.au/reviews/australian-dentists-clinic-m… | Word of Mouth business page "Australian Dentists Clinic - Melbourne CBD", Level 3, 620 Bourke Street, Melbourne (the clinic's address): 12 reviews written on Word of Mouth, rating 5.0 (12 excellent) (checked 2026-10-01) | 2026-10-01 |
| australian-dentists-clinic-melbourne-cbd-platforms-3 | https://www.whatclinic.com/dentists/australia/victoria/melbourne/au… | WhatClinic: profile "Australian Dentists Clinic - Melbourne CBD", Level 3 - 620 Bourke Street, Melbourne VIC 3000 (the clinic's address); no reviews on WhatClinic yet (checked 2026-10-01) | 2026-10-01 |
| australian-dentists-clinic-melbourne-cbd-av3 | search:"Australian Dentists Clinic" Melbourne CBD | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: dentistsclinic.com.au (about page 8th, Melbourne CBD page 9th). Listed before the first of them: a seniors-discount page, Healthdirect, WhatClinic, Yellow Pages, Pure Local, a doctors directory and Yelp. | 2026-10-02 |
| australian-dentists-clinic-melbourne-cbd-r6s3 | https://dentistsclinic.com.au/locations/melbourne-cbd/index.html | Homepage HTML read on 2026-10-02: JSON-LD and microdata types Dentist, FAQPage, PostalAddress, Review, Rating, Person | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present. |
| 2026-10-02 | Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 8 of 9). |
| 2026-09-25 | Search visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats"; not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia" and "dental implants Melbourne, Australia". |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's full ADA-coded price list, its online appointment page, its Google listing (newest and lowest reviews) and its TripAdvisor presence. Recorded: filling and X-ray prices published; online appointment requests with service and preferred-date selection; owner replies to critical reviews; a recurring pattern in independent reviews about rushed hygiene appointments; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor listing. Still unverified: whether the clinic works with international patients and on-site CBCT. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; Google rating changed 4.8 to 4.9 and review count changed 1915 to 2012. |
A question or a correction?
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