Changelog

Every data update, correction, and methodology change is logged here and in each clinic's own change history. The rating updates whenever the underlying public data changes.

DateSubjectChange
2026-10-16Methodology v1.4.2Clarified when dentist names count: a name published by the clinic counts when it lets a patient find the dentist in a professional register; a first name alone is not enough, nor is a first name with a patronymic where surnames are in use. Applied the same day to the clinics whose own channels name their dentists by first name only, which lose the points for dentist names. No other score changes.
2026-10-07Methodology v1.4.1Added a limit on re-checks made at a clinic's request: the next request from the same clinic about its own page is taken up no sooner than one month after the last re-check made at its request, which is dated in the clinic's change history; requests sent earlier are not processed. Corrections reported by anyone else are handled as before. No score changes.
2026-10-06DENTLTied this card to the clinic's own Google listing (same street address and website) and read it on 2026-10-06 in 3 review orders (11 distinct reviews, dated 2017-12-10 to 2026-09-22; 5.0 from 284): owner replies true; recurring complaints false; suspicious review patterns false. Google rating and review count updated to 5.0 from 284 (was 5 from 282).
2026-10-06Smile SolutionsTied this card to the clinic's own Google listing (same street address and website) and read it on 2026-10-06 in 3 review orders (14 distinct reviews, dated 2022-07-20 to 2026-09-28; 4.9 from 949): recurring complaints false; suspicious review patterns false. Google rating and review count updated to 4.9 from 949 (was 4.9 from 954).
2026-10-05Melbourne Dentist (Dr David Treherne)Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no sign of manipulated reviews.
2026-10-05St Kilda DentistRead the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no owner replies found.
2026-10-02Art De DenteGoogle indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 7 of 9).
2026-10-02Australian Dentists Clinic - Melbourne CBDGoogle indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 8 of 9).
2026-10-02Australian Dentists Clinic - Melbourne CBDRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02Collins Street DentalReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-02Dental on FlindersoffersSedation: true -> false. The clinic offers happy gas and oral sedatives; general anaesthesia is arranged as a hospital day-surgery session, not given at the clinic.
2026-10-02Dental on FlindersGeneral anaesthesia / deep sedation marked as offered: the clinic arranges treatment under general anaesthetic at Glenferrie Private Hospital with its visiting oral surgeon (read 2026-10-02).
2026-10-02DENTLReview-platform presence checked on 2026-10-02: listed on another review platform.
2026-10-02DENTLRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02Gorgeous Smiles DentistryRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02Melbourne Dentist (Dr David Treherne)Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 9 of 10).
2026-10-02Pinnacle DentalGoogle indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 6 of 9).
2026-10-02Pinnacle DentalRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02Smile SolutionsRead the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present.
2026-10-02The Affordable Dentist MelbourneGoogle indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 7 of 9).
2026-10-02The Affordable Dentist MelbourneReview-platform presence checked on 2026-10-02: no profile found on the platforms checked.
2026-10-01Collins Street DentalOther review platforms re-checked on 2026-10-01: HealthEngine has only an unverified listing without booking, and no WhatClinic or Word of Mouth page was found; "reviewed on other platforms" changed from yes to unconfirmed.
2026-10-01Dental on FlindersOther platforms set to yes: the clinic has a Word of Mouth page (5.0 from 1 review, 2014) and a HealthEngine booking page at its address (checked 2026-10-01).
2026-10-01Family Dental on CollinsOther platforms set to yes: Word of Mouth has a page for the clinic at 24 Collins Street, without reviews (checked 2026-10-01).
2026-10-01Pacific Smiles Dental Melbourne CBDOther platforms set to yes: Word of Mouth lists the clinic at 360 Bourke Street, 4.0 from 1 review (2014) (checked 2026-10-01).
2026-10-01The Affordable Dentist MelbourneOther review platforms re-checked on 2026-10-01: HealthEngine has only an unverified listing without booking, and no WhatClinic or Word of Mouth page was found; "reviewed on other platforms" changed from yes to unconfirmed.
2026-09-30Bupa Dental Bourke StreetThe Facebook icon on the clinic's site opens the insurer's national Bupa Australia page, which is not specific to this location. A Facebook search by name and address found a Bupa location page for 473 Bourke Street, the clinic's address. Recorded presence on Facebook.
2026-09-30St Kilda DentistThe Facebook icon on the clinic's site links nowhere. Searched Facebook by the clinic's name and street, its phone number and its name alone; none of the searches found a page. Recorded absence on Facebook.
2026-09-29Bupa Dental Bourke StreetRe-read the clinic's website and its Google listing on 2026-09-29. Recorded: realClinicPhotos (listing photos of the premises).
2026-09-29Melbourne DentistryRe-read the clinic's own website and public listings on 2026-09-29. Not found on the checked pages: realClinicPhotos.
2026-09-25Art De DenteRe-read on 2026-09-25: the clinic's filling, crown, implant, X-ray and cost-guide pages, its full site menu and page sitemap, its online booking, its Google listing and its TripAdvisor presence. Recorded: no standalone price for X-rays or the implant procedure (only a $200 implant consultation fee); orthodontics offered as a documented service; a Saudi Arabia Cultural Mission arrangement documenting care for sponsored overseas students; online appointment booking with date selection; owner replies to critical reviews; a recurring pattern of complaints about rushed, overpriced appointments; review histogram and dates show no signs of manipulation; no TripAdvisor listing; Dentist structured data present. Still unverified: whether the filling and crown cost ranges in the clinic's cost guide are its own fees.
2026-09-25Art De DenteSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "best dentist Melbourne, Australia"; not present for "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Australian Dentists Clinic - Melbourne CBDRe-read on 2026-09-25: the clinic's full ADA-coded price list, its online appointment page, its Google listing (newest and lowest reviews) and its TripAdvisor presence. Recorded: filling and X-ray prices published; online appointment requests with service and preferred-date selection; owner replies to critical reviews; a recurring pattern in independent reviews about rushed hygiene appointments; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor listing. Still unverified: whether the clinic works with international patients and on-site CBCT.
2026-09-25Australian Dentists Clinic - Melbourne CBDSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats"; not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia" and "dental implants Melbourne, Australia".
2026-09-25Bupa Dental Bourke StreetRe-read on 2026-09-25: the clinic's own staff and online booking pages, its treatments and FAQ pages, its Google listing and its TripAdvisor presence. Recorded: three dentists named on the clinic's own page; newest reviews within the last 3 months; owner replies to most critical reviews; a recurring pattern of complaints about fillings failing shortly after treatment; review histogram and dates show no signs of manipulation; no TripAdvisor listing; on-site X-rays, orthodontics, children's dentistry and emergency care documented; open Saturday mornings; online booking with a choice of appointment reason, practitioner and time of day; business structured data present. Still unverified: real clinic photos, Facebook presence, on-site CBCT and work with international patients.
2026-09-25Bupa Dental Bourke StreetSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "best dentist Melbourne, Australia"; not present for "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Collins Street DentalRe-read on 2026-09-25: the clinic's contact and implant pages, its online booking, its Google listing and its TripAdvisor presence. Recorded: newest reviews within the last 3 months; owner replies to most critical reviews; a recurring pattern of complaints about charges exceeding the advertised price; review histogram and dates show no signs of manipulation; Facebook link present; online appointment booking; weekday-only opening hours closing at 5:30 pm; no TripAdvisor listing; business structured data present. Still unverified: on-site CBCT (a 3D scan is mentioned for implant planning without naming the equipment) and work with international patients.
2026-09-25Collins Street DentalSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Dental on FlindersRe-read on 2026-09-25: the clinic's fees-and-financing page, its crowns, fillings and implants pages, its online booking, its Google listing, its TripAdvisor presence and the WhatClinic Melbourne catalogue. Recorded: X-rays priced as part of the consultation package; no fixed price for fillings, crowns or the implant procedure itself (all quoted at consultation); on-site CBCT scanning; online appointment and consultation booking; Facebook page declared on the clinic's website; owner replies present; no recurring complaint pattern; review histogram and dates show no signs of manipulation; no TripAdvisor or WhatClinic listing; Dentist and LocalBusiness structured data present. Still unverified: whether the clinic works with international patients.
2026-09-25Dental on FlindersSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Family Dental on CollinsRe-read on 2026-09-25: every page in the clinic's sitemap (home, services, team, treatment, contact and booking pages), its Google listing, its TripAdvisor presence and the WhatClinic Melbourne catalogue. Recorded: four dentists named with team photos on the clinic's own domain; no price list (the only figures are promotional offers); newest review over a year old with a static review count; owner replies present; no recurring complaint pattern; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor or WhatClinic listing; on-site X-ray, implantology, orthodontics, oral surgery and emergency care documented; services explained rather than only listed; online appointment booking; Saturday morning hours published on the website; business structured data and dedicated service pages present. Still unverified: on-site CBCT and work with international patients.
2026-09-25Family Dental on CollinsSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Gorgeous Smiles DentistryRe-read on 2026-09-25: the clinic's dedicated cost pages (cleaning, filling, crowns, implants), its online booking, its Google listing and its TripAdvisor presence. Recorded: cleaning, filling, crown, consultation, X-ray and implant prices published; CBCT scanning offered; online appointment booking; owner replies to critical reviews; a recurring pattern of complaints about upselling and pressure toward extra treatment; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor listing. Still unverified: whether the clinic treats children and works with international patients.
2026-09-25Gorgeous Smiles DentistrySearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "best dentist Melbourne, Australia"; not present for "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25MC Dental DocklandsRe-read on 2026-09-25: the clinic's location and new-patient offer pages, its online booking portal, its Google listing and its TripAdvisor presence. Recorded: owner replies to most critical reviews; a recurring pattern of complaints about rushed, inattentive treatment; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor listing; on-site X-ray and CBCT imaging, implantology, orthodontics and children's dentistry documented; online appointment booking; business structured data present. Still unverified: work with international patients.
2026-09-25MC Dental DocklandsSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats"; not present for "dental implants Melbourne, Australia".
2026-09-25Melbourne Dentist (Dr David Treherne)Re-read on 2026-09-25: the clinic's executive-check, replacing-teeth, booking and opening-hours sections, its Google listing ('Melbourne Dentist', 98 reviews) and its TripAdvisor presence. Recorded: newest review within the last 3 months; owner replies to reviews; no recurring complaint pattern (one 1-2 star review among 98); Facebook link present; no TripAdvisor listing; full-mouth X-rays, tooth removal, implant and bone-graft work and emergency care documented; online appointment booking; weekday-only hours closing by 6 pm; business structured data present. Still unverified: review-pattern signals, on-site CBCT (mentioned only for a TMJ referral) and work with international patients.
2026-09-25Melbourne Dentist (Dr David Treherne)Search visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Melbourne Dentist (Dr David Treherne)Re-read on 2026-09-25: the clinic's rebuilding-teeth, implant-supported dentures, whitening-and-clean, Executive Check and Smile Check pages. Corrected: the clinic does publish prices, including a $95 examination, $120 for two bitewing X-rays and a $185 hygienist clean (regular fees), composite restorations at $200-$595, porcelain crowns at $1,900, implants at around $3,500 each, a $360 Executive Check and a $145 Smile Check.
2026-09-25Melbourne DentistryRe-read on 2026-09-25: the clinic's Google listing, its TripAdvisor presence, its WhatClinic profile, its contact and online booking pages, and the structured data on every page of its sitemap. Recorded: newest reviews within the last 3 months; no recurring complaint pattern (zero 1-2 star reviews); Facebook link present; a WhatClinic profile; no TripAdvisor listing; bite-wing X-rays and emergency care documented; online appointment booking; weekday-only hours closing at 5:30 pm; no business schema markup found anywhere on the site. Still unverified: real clinic photos, whether the clinic responds to reviews and manipulation signals (review sample too small and uniform to judge), on-site CBCT and work with international patients.
2026-09-25Melbourne DentistrySearch visibility checked on 2026-09-25 for four of the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats"; the "English speaking dentist Melbourne, Australia" result was an unconfirmed directory listing and is not scored here.
2026-09-25Melbourne DentistryRe-read on 2026-09-25: the clinic's Team page. Corrected: the clinic names its dentist, Dr Maria Petricevic (BDSc, Melbourne), as practice principal on its website.
2026-09-25Pacific Smiles Dental Melbourne CBDRe-read on 2026-09-25: the clinic's Google listing, its TripAdvisor presence, the WhatClinic Melbourne catalogue, its location and first-visit pages, and its embedded booking. Recorded: newest reviews within the last 3 months; owner replies to all lowest-rated reviews; a recurring pattern of complaints about overcharging; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor or WhatClinic listing; on-site X-ray and CBCT imaging; tooth extraction and wisdom-teeth surgery documented; online appointment booking; business structured data present. Still unverified: whether the clinic works with international patients.
2026-09-25Pacific Smiles Dental Melbourne CBDSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25Pinnacle DentalRe-read on 2026-09-25: every page in the clinic's sitemap (new-patient, special-offer, fillings, crowns, implants and about pages), its online booking, its Google listing and its TripAdvisor presence. Recorded: X-rays priced as part of the $250 no-gap check-up package; no standalone price for fillings, crowns or implants; owner replies to critical reviews; a recurring pattern of complaints about rude reception staff; review histogram and dates show no signs of manipulation; no TripAdvisor listing; the equipment description lists digital X-rays without CBCT; online appointment booking. Still unverified: whether the clinic works with international patients.
2026-09-25Pinnacle DentalSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25St Kilda DentistRe-read on 2026-09-25: the clinic's cost pages (how-much-will-it-cost, emergency-treatment-costs, crowns-and-bridges, dental-implants), every page in its sitemap, its online booking, its Google listing, its TripAdvisor presence and its WhatClinic profile. Recorded: cleaning, crown and X-ray prices published; no price for the implant procedure; newest reviews within the last 3 months; no recurring complaint pattern; review histogram and dates show no signs of manipulation; a WhatClinic profile; straightening/orthodontic treatment offered; no children's dentistry in the full service menu; open Saturday mornings; online appointment booking; Organization structured data present. Still unverified: whether the clinic responds to reviews (no replies in the sample read), Facebook presence, on-site CBCT and work with international patients.
2026-09-25St Kilda DentistSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-25St Kilda DentistRe-read on 2026-09-25: the clinic's Our Team page. Corrected: the clinic names its dentists, Dr Lee Staddon and Dr Daniel Machell, with their qualifications on its website.
2026-09-25The Affordable Dentist MelbourneRe-read on 2026-09-25: the clinic's homepage price package and every page in its sitemap, its online booking, its Google listing and its TripAdvisor presence. Recorded: cleaning, filling and X-ray all priced within the $99 package; owner replies to critical reviews; a recurring pattern of complaints about being quoted above the advertised price; review histogram and dates show no signs of manipulation; Facebook link present; no TripAdvisor listing; on-site X-ray, orthodontics (invisible braces), children's dentistry and emergency care documented; open until 9 pm on weekdays; online appointment booking; business structured data present. Still unverified: a standalone crown price (only an implant crown is priced), on-site CBCT and work with international patients.
2026-09-25The Affordable Dentist MelbourneSearch visibility checked on 2026-09-25 for the five standard Melbourne, Australia queries: not present for "best dentist Melbourne, Australia", "English speaking dentist Melbourne, Australia", "dental implants Melbourne, Australia", "emergency dentist Melbourne, Australia" and "Melbourne, Australia dental clinic for expats".
2026-09-07Methodology v1.4.0Narrowed the "Opaque or bait pricing" red flag to what its published definition describes. Until now the flag was applied automatically to every clinic that does not publish a price list — a harsher statement than the evidence supports, since the catalogue defines the flag as complaints about final bills materially exceeding quoted prices, or advertised prices that are not honoured. Not publishing prices is already scored: it costs the clinic points in the price transparency category, and it is not, on its own, evidence of bait pricing. The automatic rule is removed, so the flag and its 2-point penalty come off about 1,300 clinic pages across the index; no clinic gains a flag, and no weight, severity or other scoring rule changed. The flag can still be recorded against a clinic by hand with cited sources, and about 210 clinics carry such an entry today; we are reviewing those entries in a follow-up pass, because some of them were also written for nothing more than an unpublished price list.
2026-09-03Methodology v1.3.1Clarified that the publication criteria refer to the clinic’s own channels: a service list, the names of the dentists and a price list count when the clinic itself publishes them (its website, its social profiles or its own Google Business profile) — registers, directories and review sites do not, and a time-limited promotional offer is not a price list. Added a third state for a dentist’s licence, "checked, not found in the public register": a dentist we searched for in the national register and did not find is now recorded as checked-but-unverified with the date of the check, instead of being shown either as "not checked yet" or as the "not published" red flag. Neither change alters any weight or penalty; the red-flag rule still fires only on a verified negative. Also corrected the wording of the penalty note under the ranking table, which rendered as "20−" in right-to-left dictionaries.
2026-08-25Art De DenteRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.8; review count changed 487 to 458.
2026-08-25Art De DenteRecorded sedation / general anaesthesia availability (informational): documented as available. Site states general anaesthesia recommended for patients with dental phobias
2026-08-25Australian Dentists Clinic - Melbourne CBDRe-verification 2026-08-25: confirmed website live, address and phone unchanged; Google rating changed 4.8 to 4.9 and review count changed 1915 to 2012.
2026-08-25Bupa Dental Bourke StreetRe-verification 2026-08-25: confirmed website live, address and phone unchanged; captured previously-unset Google rating 4.7 (240 reviews).
2026-08-25Collins Street DentalRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.8; review count changed 131 to 129.
2026-08-25Dental on FlindersRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.9; review count changed 200 to 128.
2026-08-25Dental on FlindersRecorded sedation / general anaesthesia availability (informational): documented as available. Offers oral sedatives plus general anaesthetic referral via Glenferrie Private Hospital
2026-08-25DENTLRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 5.0; review count changed 246 to 282. Note: Google Maps profile lists a different phone (+61 3 9419 7022) than the clinic website/stored number; website number retained as primary.
2026-08-25DENTLRecorded sedation / general anaesthesia availability (informational): documented as available. Advertises in-house general anaesthesia
2026-08-25Family Dental on CollinsRe-verification 2026-08-25: confirmed website live, phone unchanged; corrected address to add suite/floor (Suite 1, 9th Floor) per clinic website and Google Maps, both matching "Suite 1, Level 9/24 Collins St"; captured previously-unset Google rating 4.9 (25 reviews).
2026-08-25Gorgeous Smiles DentistryRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.9; review count changed 1530 to 1544.
2026-08-25MC Dental DocklandsRe-verification 2026-08-25: confirmed website live, address unchanged; corrected phone from stored (03) 9988 1803 (which is MC Dental's Glen Waverley number) to the Docklands location's actual number (03) 8608 8970, per both the clinic's own locations page and its Google Maps profile. Google rating unchanged at 4.8; review count changed 586 to 608.
2026-08-25Melbourne Dentist (Dr David Treherne)Re-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.9; review count changed 91 to 98. Google Maps lists this business as "Melbourne Dentist" (matches site branding melbournedentist.com).
2026-08-25Melbourne DentistryRe-verification 2026-08-25: confirmed website live, address and phone unchanged; captured previously-unset Google rating 5.0 (33 reviews).
2026-08-25Methodology v1.3.0Corrected how the two licensing red flags are applied ("Clinic operating licence not published" and "Dentists / their licences not listed"). Previously they were applied whenever licensing data was absent from our records, which treated unchecked data as a negative finding — contrary to the methodology's own rule that unverified data is a fact about our coverage, not about the clinic. Both flags now apply only where we have verified that the information is not published. Manual licensing flags that rested on unverified data were removed from the affected clinics. No other scoring rules changed; most scores rise because the incorrect penalty is removed.
2026-08-25Pacific Smiles Dental Melbourne CBDRe-verification 2026-08-25: confirmed website live, address and phone unchanged; captured previously-unset Google rating 4.5 (406 reviews).
2026-08-25Pacific Smiles Dental Melbourne CBDRecorded sedation / general anaesthesia availability (informational): documented as available. "Sleep Dentistry" and "IV Sedation" listed as services
2026-08-25Pinnacle DentalRe-verification 2026-08-25: confirmed website live, address and phone unchanged; Google rating changed 4.9 to 5.0 and review count changed 264 to 354.
2026-08-25Pinnacle DentalRecorded sedation / general anaesthesia availability (informational): documented as available. "Sleep Dentistry" listed as a service with dedicated page
2026-08-25Smile SolutionsRe-verification 2026-08-25: confirmed website live, address unchanged; Google rating changed 4.6 to 4.9 and review count changed 1163 to 954. Note: Google Maps profile lists a direct line (+61 3 9650 4920) alongside the stored national booking number 13 13 96; stored number retained as primary.
2026-08-25Smile SolutionsRecorded sedation / general anaesthesia availability (informational): documented as available. Sleep dentistry/GA administered by specialist anaesthetists, in-clinic or hospital
2026-08-25St Kilda DentistRe-verification 2026-08-25: confirmed website live, address and phone unchanged; captured previously-unset Google rating 4.9 (390 reviews).
2026-08-25The Affordable Dentist MelbourneRe-verification 2026-08-25: confirmed website live, address and phone unchanged, Google rating unchanged at 4.5; review count changed 293 to 287.
2026-08-25The Affordable Dentist MelbourneRecorded sedation / general anaesthesia availability (informational): not documented in public sources. Only local anaesthetic mentioned (patient conscious); no sedation/GA found
2026-08-23Methodology v1.2.0Added an informational "Sedation & general anaesthesia" availability field to every clinic and a new "Sleep Dentistry (Sedation / GA)" list, for patients who cannot tolerate — or would rather not be awake for — treatment. This field is informational and does not change any transparency score.
2026-07-08Methodology v1.1.0Added licensing transparency: clinics are now penalised when they do not publish their operating licence, or do not list their dentists together with their professional licence numbers. Each clinic page now shows a Licensing & Credentials section.
2026-07-03Methodology v1.0.0Initial public methodology.