Bupa Dental Bourke Street
According to our open methodology, this clinic scored 33.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 16 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1433.6/100
- Best for Expats#1431.5/100
- Best for Dental Implants#1426.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1424.2/100
- Best English-speaking Clinics#1435.7/100
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/anaesthesia info found on clinic or Bupa Dental group website
Summary
Bupa-branded dental practice on Bourke Street in Melbourne CBD offering check-ups, cleaning, implants, crowns, dentures, root canal therapy, whitening and wisdom teeth removal. Open weekdays and Saturday mornings. Google rating not confirmed; a 4.7 rating with 216 reviews is reported on a third-party health platform.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ? | Dentist names listed | 0/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [bupa-dental-bourke-street-refresh] | 5/6 |
| ◐ | Google review volume [bupa-dental-bourke-street-refresh] | 2.5/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ? | Active Facebook presence | 0/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ? | Orthodontics | 0/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ? | Convenient opening hours | 0/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Melbourne", "English speaking dentist Melbourne", "dental implants Melbourne", "emergency dentist Melbourne", "Melbourne dental clinic for expats".
| ? | Mentioned for: best dentist Melbourne | 0/1 |
| ? | Mentioned for: English speaking dentist Melbourne | 0/1 |
| ? | Mentioned for: dental implants Melbourne | 0/1 |
| ? | Mentioned for: emergency dentist Melbourne | 0/1 |
| ? | Mentioned for: Melbourne dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Real clinic photos
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: Active Facebook presence
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- Communication & Service: Convenient opening hours
- AI & Search Visibility: Mentioned for: best dentist Melbourne
- AI & Search Visibility: Mentioned for: English speaking dentist Melbourne
- AI & Search Visibility: Mentioned for: dental implants Melbourne
- AI & Search Visibility: Mentioned for: emergency dentist Melbourne
- AI & Search Visibility: Mentioned for: Melbourne dental clinic for expats
- AI & Search Visibility: Structured data on website
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.bupadental.com.au/find-a-dentist/vic-melbourne-3000-au/bupa-dental-bourke-street |
|---|---|
| Phone | 03 9248 5700 |
| Google Maps | Map listing |
| Address | 473 Bourke Street, Melbourne VIC 3000 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.bupadental.com.au/find-a-dentist/vic-melbourne-3000-au/… | address, phone, email, services, hours | 2026-07-14 |
| s2 | https://healthengine.com.au/dentist/vic/melbourne/bupa-dental-bourk… | third-party rating 4.7 with 216 reviews (not Google-confirmed) | 2026-07-14 |
| bupa-dental-bourke-street-refresh | https://www.google.com/maps/place/Bupa+Dental+Bourke+Street/@-37.81… | Google rating 4.7 (240 reviews) as of 2026-08-25 | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; captured previously-unset Google rating 4.7 (240 reviews). |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.