Pinnacle Dental
According to our open methodology, this clinic scored 66.1/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #1 of 16 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#166.1/100
- Best for Expats#162/100
- Best for Dental Implants#162.8/100
- Best for Emergency Dental Care#163.9/100
- Best Price Transparency#161.2/100
- Best English-speaking Clinics#163.5/100
- Best for Families / Children#166/100
- Sleep Dentistry (GA / deep sedation)#166.1/100
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ✓ General anaesthesia / deep sedation (sleep dentistry) — General anaesthesia / deep sedation documented "Sleep Dentistry" listed as a service with dedicated page [s1]
Summary
Dental clinic in Docklands next to Marvel Stadium offering implants, Invisalign, wisdom teeth removal, pediatric and emergency dentistry. Publishes a capped new-patient check-up-and-clean price. Lists named dentists. Open weekdays and Saturdays.
Strengths
- Information Transparency: 20 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed [s1] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published [s1] | 3/3 |
| ✓ | Cleaning price listed [s1] | 2/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ✓ | Consultation price listed [s1] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [pinnacle-dental-refresh] | 6/6 |
| ◐ | Google review volume [pinnacle-dental-refresh] | 2.5/3 |
| ✓ | Review recency [s1] | 3/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms [s1] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ✓ | Oral surgery [s1] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care [s1] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available [s1] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✓ | Convenient opening hours [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Melbourne", "English speaking dentist Melbourne", "dental implants Melbourne", "emergency dentist Melbourne", "Melbourne dental clinic for expats".
| ? | Mentioned for: best dentist Melbourne | 0/1 |
| ? | Mentioned for: English speaking dentist Melbourne | 0/1 |
| ? | Mentioned for: dental implants Melbourne | 0/1 |
| ? | Mentioned for: emergency dentist Melbourne | 0/1 |
| ? | Mentioned for: Melbourne dental clinic for expats | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality [s1] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & professional licences
| Dentist | Specialization | Licence No. |
|---|---|---|
| Dr Wessam Atteya [s1] | — | not verified |
| Dr Sunbul Rafik [s1] | — | not verified |
| Dr Charlotte Lloyd [s1] | — | not verified |
| Dr Mark Philip Suniga [s1] | — | not verified |
| Dr Rania Jebry [s1] | — | not verified |
Dentists are named; their licence numbers have not been checked against public sources yet — unverified, no penalty.
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Mentioned for: best dentist Melbourne
- AI & Search Visibility: Mentioned for: English speaking dentist Melbourne
- AI & Search Visibility: Mentioned for: dental implants Melbourne
- AI & Search Visibility: Mentioned for: emergency dentist Melbourne
- AI & Search Visibility: Mentioned for: Melbourne dental clinic for expats
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://www.pinnacledentaldocklands.com.au/ |
|---|---|
| Phone | (03) 9052 4422 |
| https://www.facebook.com/pinnacledental.docklands/ | |
| Google Maps | Map listing |
| Address | 401/100 Harbour Esplanade, Docklands VIC 3008 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.pinnacledentaldocklands.com.au/ | address, phone, services, dentist names, published new-patient price, hours | 2026-07-14 |
| s2 | https://getbirdeye.com.au/pinnacle-dental-167908856643901 | Google rating 4.9 and 264 reviews | 2026-07-14 |
| pinnacle-dental-refresh | https://www.google.com/maps/place/Pinnacle+Dental/@-37.8184709,144.… | Google rating 5.0 (354 reviews) as of 2026-08-25 | 2026-08-25 |
Change History
| Date | Change |
|---|---|
| 2026-08-25 | Recorded sedation / general anaesthesia availability (informational): documented as available. "Sleep Dentistry" listed as a service with dedicated page |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address and phone unchanged; Google rating changed 4.9 to 5.0 and review count changed 264 to 354. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.